frequently asked questions

  • We have received many great questions from our school community through email, social media, and Facebook Live. Please find below many of the most commonly asked questions to date, along with the best answers we have at this time. As circumstances continue to change, we will update questions and answers as we gain new information.

    If you have a question that we haven't answered here, please reach out to us at questions@jpsny.org

    Preguntas Frecuentes en Español

common questions about continuing instruction

  • Will meals & childcare continue through the end of the school year?

  • As remote learning continues through May 15, and potentially for the rest of the year, when and how will I obtain more work to be completed at home?

  • How does my child hand in work if they are completing paper learning packets?

  • While remote learning occurs at home, how much time should a student spend on school work during a typical day?

  • What can I do if I am having trouble engaging my child in learning at home?

  • How can I arrange services for my child such as counseling or nursing?

  • Can elementary school students obtain an iPad for learning online?

  • How and when will students return the iPad or Chromebook that was provided for online learning?

  • What criteria is used to determine whether a student will pass a grade level and/or course?

  • Will students move up to the next grade level?

  • How will the change in grading procedures affect a student’s grade point average (GPA) and/or class rank?

  • Will there be a graduation ceremony for Class of 2020?

  • How will a student complete his or her JHS schedule for next school year?

  • My child will be attending a new school next year. What can I do to help my child to prepare for this transition?

  • Will there be a summer LEAP program? If so, how do I register?

COMMON QUESTIONS ABOUT BUilding CLOSURE

  • When will buildings reopen?

  • What will happen to Spring Break?

  • Will students have to go to school this summer?

  • Will students move on to the next grade level?

  • Will seniors be able to graduate this year?

  • How does this affect student attendance?

  • Will students be graded on the work completed at home? How will this affect report cards?

  • Will state tests be canceled this year?

  • Will Regents exams be canceled this year?

  • Will AP exams be cancelled this year? If so, will I receive my money back?

  • Will students still receive credit for JCC College Connections courses?

  • How do BOCES students receive work to be completed at home?

  • What should I do if I have questions about the lessons provided for learning at home?

  • What should I do if I haven’t heard from my teachers? How can we communicate?

  • Can a student join another classroom’s on-line class if his/her class isn’t on-line?

  • How can we access the lessons and learning resources that are available online if we do not have a computer?

  • How can we access the lessons and learning resources that are available online if we do not have internet access?

  • We are having trouble with the device or online learning resources shared by the school. Who can we ask for help?

  • Our teacher is using Zoom to help students with learning at home. Is there a guide to help parents and students who are new to Zoom?

  • Will high school student schedules be done and how?

  • Is there counseling available for students through the schools? How do I access it?

  • What support may be provided for medically fragile students during an extended school closure?

  • Will we have a JHS graduation, prom, Battle of the Classes?

  • There have been many fundraisers at various schools. Will parents get our money back on those?

  • Will we have LEAP this summer? If yes, how do we access sign up?

  • How do I register my child for kindergarten next year - will there be a kindergarten round-up?

COMMON QUESTIONS ABOUT COVID-19

  • What is the coronavirus?

  • What should I do if my child is sick?

  • How can my child and family stay well?

  • What measures are you taking to prevent the spread of illness?

  • Are students given opportunities to wash their hands during the school day including before lunch?

  • What are JPS’s cleaning procedures?

  • Will my student or I be penalized for staying home from school sick?

  • How will JPS handle an outbreak of illness in our community and/or schools?

  • At what point might you take additional measures if needed and what does that look like?

  • How will JPS determine when it might be necessary to close a school(s)?

  • Will JPS be cancelling field trips or events?

  • Where can I find more information about the coronavirus?

  • Who can I contact for more information?